D'Asia Johnson
Austin
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
DMA Companies
Austin
04.2022 - 11.2024
- Resolved resident complaints and coordinated expedited maintenance requests to enhance tenant satisfaction.
- Processed rental applications and conducted tenant screenings.
- Assisted in managing property operations and tenant relations.
- Coordinated maintenance requests and ensured timely resolution.
- Collected monthly assessments, rental fees, deposits and payments.
- Facilitated communication between tenants and property management team.
- Created targeted marketing materials to attract prospective tenants and reduce vacancy rates.
- Supported financial processes including invoicing and rent collection procedures.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Conducted apartment tours for potential tenants and answered questions about property.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Compiled and presented monthly financial reports for property manager to facilitate informed decision-making.
- Conducted regular inspections of properties to identify repairs and improvements.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Reviewed completed applications and assessed household information against file history and program regulations.
Sales Associate
Ross Dress for Less
Georgetown
10.2016 - 01.2018
- Welcomed customers and delivered exceptional service to foster positive shopping atmosphere.
- Guided customers in selecting merchandise and resolved product inquiries to enhance shopping experience.
- Organized sales floor by restocking shelves and arranging displays to promote product visibility.
- Collaborated with team members to ensure efficient store operations during peak hours.
Warehouse Associate
Applied Materials
Austin
05.2015 - 11.2016
- Loaded and unloaded shipments to ensure timely delivery and operational efficiency.
- Maintained inventory records with warehouse management systems to support accurate stock management.
- Inspected products for quality before shipping to ensure standards were met.
- Organized storage areas to enhance space utilization and improve material accessibility.
Education
High School Diploma -
Lanier High School
Austin06-2011
Some College (No Degree) - Real Estate License
Aceable
Austin03-2026
Some College (No Degree) - Medical Assistant
Cybertex Institute of Technology
AustinSkills
- Property management
- Lease negotiation
- Tenant relations
- Property tours and inspections
- Financial reporting
- Administrative support
- Customer service
- Conflict resolution
- Communication skills
Certification
Notary License
Timeline
Assistant Property Manager
DMA Companies
04.2022 - 11.2024
Sales Associate
Ross Dress for Less
10.2016 - 01.2018
Warehouse Associate
Applied Materials
05.2015 - 11.2016
High School Diploma -
Lanier High School
Some College (No Degree) - Real Estate License
Aceable
Some College (No Degree) - Medical Assistant
Cybertex Institute of Technology