David Campos
Leesburg,VA
Overview
10
10
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
Dulles, VA
10.2022 - Current
- Ensured compliance with security protocols during passenger screening processes.
- Conducted thorough inspections of baggage and personal items using advanced scanning technology.
- Monitored security checkpoints to identify potential threats and mitigate risks effectively.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
Supervisor
Clear
Dulles, VA
12.2021 - 09.2022
- Supervised daily operations to ensure efficient workflow and adherence to safety standards.
- Trained and mentored staff on best practices and operational procedures.
- Conducted performance evaluations, providing constructive feedback to team members.
Customer Service Representative
Clear
Dulles, VA
06.2021 - 11.2021
- Cultivated strong relationships with customers, enhancing brand loyalty and awareness.
- Educated clients on product features and benefits to improve user experience.
- Provided feedback to management on customer preferences and market trends.
Sales Associate
New Balance Factory Store
Leesburg, VA
08.2020 - 05.2021
- Enhanced customer experience by providing knowledgeable product recommendations and personalized service.
- Achieved sales targets through effective merchandise presentation and promotional strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Journalism Intern
Repute PR
New York City, NY
08.2020 - 12.2020
- Researched and drafted articles on current events, enhancing publication content quality.
- Enhanced article quality by researching and verifying facts, resulting in more accurate and trustworthy news stories.
- Improved writing skills through consistent feedback from editors, leading to higher-quality content.
Undergraduate Admissions
Loyola University Maryland
Baltimore, MD
08.2016 - 05.2017
- Assisted in organizing recruitment events and campus tours to enhance student engagement.
- Mentored new staff on admissions procedures and best practices for customer service excellence.
- Provided support to the Admissions Director in carrying out various projects aimed at increasing undergraduate enrollments.
Education
Bachelor of Arts - Communications/Journalism, Minor in Spanish & Latin American Studies
Loyola University Maryland
Baltimore, MD05-2020
Skills
- Customer service and assistance
- Policy enforcement
- News writing
- Storytelling
- Customer service
- Teamwork
Languages
Spanish
Native or Bilingual
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
10.2022 - Current
Supervisor
Clear
12.2021 - 09.2022
Customer Service Representative
Clear
06.2021 - 11.2021
Sales Associate
New Balance Factory Store
08.2020 - 05.2021
Journalism Intern
Repute PR
08.2020 - 12.2020
Undergraduate Admissions
Loyola University Maryland
08.2016 - 05.2017
Bachelor of Arts - Communications/Journalism, Minor in Spanish & Latin American Studies
Loyola University Maryland
ACTIVITIES AND COMMUNITY SERVICE
- Study Abroad, Santiago, Chile, 2019-02, 2019-07, Spent five months learning about the Chilean culture, their traditions, and its people., Helped me grow and strengthened my character when faced by challenges or obstacles.
- Community Service, Baltimore, MD, 2016-08, 2016-12, Mentored elementary and middle school kids with their homework after school., Organized the after-school activities like study hall and soccer games.
- Spanish Tutor, Baltimore, MD, 2019-09, 2020-05, Provide assistance to students struggling with their Spanish courses.