Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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David Courtney

Hebron,KY

Summary

Proven team player with a track record of enhancing customer engagement and satisfaction at Panera Bread. Excelled in multitasking and organization, achieving consistent monthly sales targets at Kohls. Skilled in both verbal communication and safe food handling, I bring a dynamic blend of hard and soft skills to elevate any customer-focused team.

Overview

2
2
years of professional experience

Work History

Crew Member

Panera Bread
10.2024 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with team members to complete orders.

Sales Associate

Kohls
10.2023 - 09.2024
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Cashier

Kroger
11.2022 - 05.2023
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

No Degree -

Boone County High School
Florence, KY
05.2001 -

Skills

Customer service

Customer engagement

Multitasking and organization

Time management

Teamwork and collaboration

Safe food handling

Clear communication

Cleaning and sanitizing

Self-discipline

Verbal and written communication

Interactive communication skills

Accomplishments

Started college early via Early College program at Boone County High School.


Collaborated with teammates as a high school varsity athlete.

Timeline

Crew Member

Panera Bread
10.2024 - Current

Sales Associate

Kohls
10.2023 - 09.2024

Cashier

Kroger
11.2022 - 05.2023

No Degree -

Boone County High School
05.2001 -

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David Courtney