David Coveart
Grand Haven,MI
Summary
Sales professional with 16 years of experience in the Industrial Gas & Welding industry as well as 20+ years of management experience as supervisor at Electronics Retail and Cellular Stores. Ready to continue my professional growth at Airgas as a Business Development Manager by utilizing my sales experience and proven track record to lead with continuous success, growth, and safe operation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr Account Manager
Airgas Inc
North Area
06.2021 - Current
- Manage a multi-million dollar sales territory in the Greater Muskegon & Grand Haven Area.
- Maintain relationships with current accounts, and drive sales at competitive targets.
- Negotiate contracts and navigate new business opportunities that align with Airgas’ area goals.
- Consistently exceed monthly sales quota.
- Finished 4 of the last 5 years above 100% sales quota.
- 1 time sales excellence award recipient.
- 4 time AVP challenge award winner.
- Mentored New Reps.
- Ranked in the top 3 in Area Sales Metrics every year.
- Led cross-functional teams to develop and implement strategic account plans.
- Developed and maintained strategic relationships with key clients to drive revenue growth.
- Oversaw contract negotiations, ensuring alignment with company objectives and client needs.
- Analyzed market trends to identify new business opportunities and enhance service offerings.
- Led cross-functional teams to improve customer satisfaction and streamline service delivery processes.
- Implemented targeted sales strategies that increased account retention rates significantly.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Provided extensive support in sales, technical and business areas to key accounts.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
- Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
- Streamlined account management processes, improving overall efficiency and productivity.
- Conducted regular reviews of each managed portfolio''s performance against objectives/targets – taking corrective action as necessary if any shortfalls were identified.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Worked with customers to develop strategic business and account plans.
- Expanded market share by identifying new business opportunities and securing high-value accounts.
Account Manager
Linde
Muskegon, MI
10.2010 - 05.2021
- Managed Multi-Million Dollar Territory
- Met Monthly, Quarterly and Yearly Sales Goals
- Worked Many Roles from Branch Manager to Account Manager
- Sold Contracts to Customers to Have Cylinder and Bulk Supply Agreements.
- Lead Team with most Bulk Tanks Deployed in a year.
- Lead inside Sales Team to support Outside sales.
- Worked within winning Sales Team
- Developed strategic account plans to optimize customer engagement and retention.
- Led cross-functional teams to streamline service delivery processes and improve client satisfaction.
- Drove initiatives to increase operational efficiency, resulting in improved service response times and outcomes.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
Education
High School Diploma -
Grand Rapids Community College
Grand Rapids, MISkills
- Business development
- Schedule management
- Excellent negotiation skills
- Partnership development
Certification
QSSP, OSHA 30
ISEA Accredition
Timeline
Sr Account Manager
Airgas Inc
06.2021 - Current
Account Manager
Linde
10.2010 - 05.2021
High School Diploma -
Grand Rapids Community College
OTHER QUALIFICATIONS & AWARDS
- ISEA - Qualified Safety Sales Professional - 2023