David Enriquez
Las Vegas
Summary
Developed valuable skills in dynamic hospitality environment, including exceptional customer service and effective communication. Demonstrated ability to manage multiple tasks and maintain composure under pressure. Seeking to transition into new field where these skills can contribute to collaborative and customer-focused team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Concierge
Lifetime Athletic Club
03.2024 - Current
- Provided exceptional customer service to enhance member experiences and satisfaction.
- Coordinated member inquiries and resolved issues promptly to ensure seamless operations.
- Assisted with concierge services, including reservations, event planning, and local recommendations.
- Maintained knowledge of club offerings to provide accurate information to members and guests.
Dental Lab Technician
Geopalo Ceramics
03.2023 - 06.2024
- Fabricated dental prosthetics using CAD/CAM technology to ensure precise fit and functionality.
- Conducted quality control checks on finished products to maintain high standards of dental restoration.
- Collaborated with dentists to interpret specifications and design custom solutions for patients.
- Assisted in managing inventory of materials, ensuring availability for production needs.
Host/ Server
El Pelícano
01.2022 - 02.2023
- Welcomed and seated guests while providing exceptional customer service.
- Managed reservation system to optimize table turnover and guest flow.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Trained new hosts on customer interaction protocols and operational procedures.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Bachelor of Science - Biology
University of Nevada, Las Vegas
Las Vegas, Nevada, NV05-2024
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Initiative-taking
- Fast-paced environment
- Friendly, positive attitude
Certification
- First Aid/CPR Certified
- Alcohol awareness certification
Timeline
Concierge
Lifetime Athletic Club
03.2024 - Current
Dental Lab Technician
Geopalo Ceramics
03.2023 - 06.2024
Host/ Server
El Pelícano
01.2022 - 02.2023
Bachelor of Science - Biology
University of Nevada, Las Vegas