Professional Summary
Overview
Work History
Education
Skills
Timeline

David Norris

Walmart
Waynesville,MO
3
years of professional experience

Detail-oriented Pharmacy Technician with experience in prescription filling, order verification, and medication dispensing. Strong focus on HIPAA compliance, patient confidentiality, and accurate workflow handling.

Work History

Pharmacy Technician

1 Year
Walmart | 11.2025 - Current
  • Assisted pharmacists with prescription preparation, labeling, and accurate medication dispensing.
  • Managed prescription drop-off and pick-up workflows with clear customer communication.
  • Processed third-party insurance claims and resolved routine coverage issues.
  • Counted, stocked, and rotated medications to support inventory accuracy and organization.
  • Operated pharmacy register systems to complete transactions and verify patient information.
  • Responded to customer questions professionally while directing concerns to licensed pharmacists.

Customer Service Representative

1 Year 2 Months
Walmart | 09.2024 - 11.2025
  • Resolved complaints and escalated complex issues to support customer satisfaction.
  • Assisted customers with product questions, store navigation, and service requests.
  • Processed returns, exchanges, and refunds according to store policies.
  • Operated point-of-sale systems for purchases, payments, and cash handling.
  • Verified pricing, promotions, and order details to prevent checkout errors.
  • Maintained organized service desk area and prepared supplies for efficient daily operations.

Stocker

4 Months
Walmart | 02.2024 - 06.2024
  • Stocked shelves and displays, keeping merchandise organized and readily available for customers.
  • Unloaded freight and moved pallets safely from backroom to sales floor.
  • Rotated inventory using FIFO practices to reduce expired or damaged product.
  • Zoned aisles by facing products and removing misplaced items for clean presentation.

Education

High School Diploma

Cape Fear Highschool | Fayetteville, NC | 12-2023

Skills

Prescription filling
Medication dispensing
HIPAA compliance
Confidentiality and HIPAA
Insurance processing
Patient confidentiality
Prescription accuracy
Team collaboration

Timeline

Pharmacy Technician

Walmart
11.2025 - CurrentRead More

Customer Service Representative

Walmart
09.2024 - 11.2025Read More

Stocker

Walmart
02.2024 - 06.2024Read More

Cape Fear Highschool

High School Diploma
Read More
David Norris