Detail-oriented Pharmacy Technician with experience in prescription filling, order verification, and medication dispensing. Strong focus on HIPAA compliance, patient confidentiality, and accurate workflow handling.
Work History
Pharmacy Technician
1 Year
Walmart | 11.2025 - Current
Assisted pharmacists with prescription preparation, labeling, and accurate medication dispensing.
Managed prescription drop-off and pick-up workflows with clear customer communication.
Processed third-party insurance claims and resolved routine coverage issues.
Counted, stocked, and rotated medications to support inventory accuracy and organization.
Operated pharmacy register systems to complete transactions and verify patient information.
Responded to customer questions professionally while directing concerns to licensed pharmacists.
Customer Service Representative
1 Year 2 Months
Walmart | 09.2024 - 11.2025
Resolved complaints and escalated complex issues to support customer satisfaction.
Assisted customers with product questions, store navigation, and service requests.
Processed returns, exchanges, and refunds according to store policies.
Operated point-of-sale systems for purchases, payments, and cash handling.
Verified pricing, promotions, and order details to prevent checkout errors.
Maintained organized service desk area and prepared supplies for efficient daily operations.
Stocker
4 Months
Walmart | 02.2024 - 06.2024
Stocked shelves and displays, keeping merchandise organized and readily available for customers.
Unloaded freight and moved pallets safely from backroom to sales floor.
Rotated inventory using FIFO practices to reduce expired or damaged product.
Zoned aisles by facing products and removing misplaced items for clean presentation.