Open To Work
David Romano
West Reading
Work Preference
Summary
Dynamic and dedicated professional with a strong background in customer service at Dairy Queen Grill & Chill. Proven ability to enhance customer satisfaction and foster teamwork. Skilled in cash handling and inventory management, demonstrating integrity and a commitment to excellence. Eager to leverage my multitasking abilities in a fast-paced environment. Always willing to learn new things by primarily by hands on experience or visually watching.
Overview
8
8
years of professional experience
Work History
Crew Member
Dairy Queen Grill & Chill
08.2017 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment and maintained cleanliness, adhering to safety and sanitation standards.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Trained new crew members on procedures, fostering a cooperative and knowledgeable team atmosphere.
- Resolved customer complaints promptly, strengthening relationships and enhancing overall dining experience.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Trained new employees on menu items and customer service standards
- Became familiar with products to answer questions and make suggestions.
Warehouse Worker
H H Bealler
03.2020 - 2023
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Maintained accurate inventory records using warehouse management systems to ensure stock availability.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Oversaw daily shipping and receiving operations, ensuring timely processing of goods.
Education
High School Diploma -
Wyomissing Area Jr/sr High School
Wyomissing, PASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Flexible schedule
- Integrity and honesty
- Basic math
- Willingness to learn
- Team player
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Warehouse Worker
H H Bealler
03.2020 - 2023
Crew Member
Dairy Queen Grill & Chill
08.2017 - Current
High School Diploma -
Wyomissing Area Jr/sr High School