David Rodriguez
Miami
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
Miami
04.2025 - Current
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Answered customer inquiries regarding store policies and procedures.
- Operated equipment such as scanners and scales to process transactions accurately.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Processed online orders using point-of-sale systems.
- Maintained cleanliness standards throughout the store area.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Verified age requirements for purchases of restricted items including tobacco, alcohol, lottery tickets.
- Resolved customer complaints in a professional manner.
- Organized shopping carts in designated areas for easy retrieval by customers.
Delivery Driver
doordash
Miami
12.2023 - Current
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Checked tires for proper inflation before leaving on each route
- Monitored fuel level throughout shift and refueled when necessary.
Education
High School Diploma -
Miami Palmetto Senior High
Miami Fl06-2023
Skills
- Customer service
- Cash handling
- Point-of-sale operation
- Order processing
- Equipment operation
- Relationship management
- Time management
- Conflict resolution
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Complaint handling
Languages
English
Professional
Spanish
Professional
Timeline
Guest Advocate
Target
04.2025 - Current
Delivery Driver
doordash
12.2023 - Current
High School Diploma -
Miami Palmetto Senior High
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