David Watson
Brooklyn,NY
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Cashier
Ideal fresh market
Brooklyn, NY
09.2021 - 12.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new team members in cash register operation, stock procedures, and customer services.
Sales Representative
Boost Moblie
Brooklyn, NY
02.2023 - 06.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Assisted in developing promotional materials such as flyers, brochures.
- Developed key customer relationships to increase sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Produced sales documents, finalized deals and filed records.
Education
GED -
South Shore High School
Brooklyn, NY08-2023
Medical Assisting
Manhattan School of Computer Technology
Brooklyn, NYSkills
- Customer Assistance
- Customer Service
- Staff Training
- Time management skills
- Customer service excellence
- Issue Resolution
- Cash Management
- Written and verbal communication
- Staff Scheduling
- Emotional Intelligence
- Multitasking
- Excellent Communication
- Adaptability
- Professionalism
- Friendly, Positive Attitude
- Active Listening
- Teamwork and Collaboration
- Appointment Scheduling
- Compassionate client care
Timeline
Sales Representative
Boost Moblie
02.2023 - 06.2023
Cashier
Ideal fresh market
09.2021 - 12.2023
GED -
South Shore High School
Medical Assisting
Manhattan School of Computer Technology