Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

David Wilson

Orlando,FL

Summary

Outgoing Wireless Sales Associate offering 2 years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.

Overview

5
5
years of professional experience

Work History

Mobile Expert

T-Mobile
04.2022 - Current
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Streamlined store operations for better efficiency by maintaining an organized and clean work environment.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
  • Consistently met sales quotas and generated healthy revenue for the company
  • Developed strong rapport with customers and created positive impression of business.

Sales Associate

Staples
03.2021 - 04.2022
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Social Media Marketing Manager

Park University
09.2018 - 05.2019
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Generated sponsorships with related and partnering entities to enhance marketing objectives.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Enhanced website usability by optimizing landing pages for improved user experience and lead generation potentiality.

Education

Bachelor of Science - Business Administration: Marketing

Park University
Kansas City, MO
05.2021

High School Diploma -

North Kansas City High School
Kansas City, MO
05.2017

Skills

  • Exceeding Customer Expectations
  • Dispute Mediation
  • Brand Promotion
  • Product and Service Sales
  • Positive Customer Engagement
  • Cross-platform Proficiency

Accomplishments

    Top Mobile Expert Q3 2022

Timeline

Mobile Expert

T-Mobile
04.2022 - Current

Sales Associate

Staples
03.2021 - 04.2022

Social Media Marketing Manager

Park University
09.2018 - 05.2019

Bachelor of Science - Business Administration: Marketing

Park University

High School Diploma -

North Kansas City High School
David Wilson