Davin Hartzburg
league city,texas
Summary
Motivated employee with a strong work ethic and adaptability. Excels at working independently, mastering new skills quickly, multitasking, and managing time effectively.
Overview
3
3
years of professional experience
Work History
Service Coordinator
Discount Tire
12.2022 - Current
- Provided customer service to ensure client satisfaction.
- Handled incoming calls and inquiries from customers regarding services offered.
- Researched, identified and resolved customer complaints in a timely manner.
- Monitored staff performance and provided feedback on areas of improvement needed.
- Managed inventory levels of parts used in servicing equipment.
- Provided timely feedback to management on service failures and customer concerns.
- Followed up with technicians and managers to receive and communicate status updates.
Technician
Discount Tire
12.2022 - Current
- Trained junior technicians on equipment operation and maintenance best practices.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Implemented best practices for tire maintenance, improving overall service quality and customer satisfaction.
- Facilitated positive work atmosphere, encouraging teamwork and open communication.
- Diagnosed tire issues using industry-standard tools, enhancing accuracy in repairs and replacements.
Sales Apprentice
Discount tire
12.2022 - Current
- Utilized strong communication skills to efficiently interact with customers and provide technical advice.
- Developed effective relationships with customers, vendors, partners, and staff.
- Educated customers about products and services offered by the company.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Skills
- Problem Solving
- Decision Making
- Attention to Detail
- Management
- Customer Service
- Workforce Performance Oversight
Timeline
Service Coordinator
Discount Tire
12.2022 - Current
Technician
Discount Tire
12.2022 - Current
Sales Apprentice
Discount tire
12.2022 - Current
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