Dawn Patrick
Holly Springs,NC
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Dee Gause
Raleigh, North Carolina
09.2018 - 01.2020
- Coordinated office activities to streamline daily operations and improve efficiency.
- Managed scheduling and calendar for executive meetings and appointments.
- Prepared and organized documents for internal and external communications.
- Prepared and organized hotel agreements.
- Supported team members by providing administrative assistance as needed.
- Maintained filing systems to ensure easy access to important information.
- Handled incoming calls and directed inquiries to appropriate personnel promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Directed customer inquiries to appropriate department personnel.
Executive Assistant
Living Word Family Church
Holly Springs, North Carolina
05.2008 - 08.2013
- Managed schedules for church leadership and coordinated meetings.
- Organized events, ensuring all logistics were in place for successful execution.
- Maintained communication with ministry teams to facilitate project updates.
- Assisted in creating presentations for church services and community outreach programs.
- Handled correspondence, including emails and phone calls for church leadership.
- Coordinated volunteer schedules to optimize participation in church activities.
- Maintained confidential records and files related to executive operations.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Education
High School Diploma -
Kearny High School
Kearny, NJ06-1983
Skills
- Microsoft Excel
- Data entry
- Document preparation
- Scheduling management
- Filing system maintenance
- Customer service
- Event coordination
- Confidentiality management
- Office organization
- Communication skills
- Time management
- Problem solving
- Team collaboration
- Attention to detail
- Logistics planning
- Memo preparation
- Document retrieval
- Recordkeeping and bookkeeping
- Paperwork drafting
- Task prioritization
- Internal communications
- Sensitive material handling
- Skype
- Travel planning
- File organization
- Timeline planning and management
- Meeting planning
- Typing 20 wpm
- Executive management support
Affiliations
- Offers volunteer work at childs school
- Crafting
- Interior design
References
References available upon request.
Timeline
Administrative Assistant
Dee Gause
09.2018 - 01.2020
Executive Assistant
Living Word Family Church
05.2008 - 08.2013
High School Diploma -
Kearny High School