Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dayana De La Caridad Pacheco Sevilla

Tampa

Summary

Dynamic and customer-focused professional with extensive experience at Pilot Travel Centers, excelling in cash handling and customer relations. Proven ability to build rapport and encourage repeat business while maintaining accuracy in financial transactions. Recognized for reliability, attention to detail, and a strong work ethic in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Cashier

Pilot Travel Centers
10.2023 - 07.2025
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Dunkin' Donuts
03.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Bank Teller

Bandec Bank
08.2019 - 08.2022
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Education

High School Diploma -

Jose De La Luz Y Caballero
Matanzas Cuba
05-2019

Skills

  • Customer assistance
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Cash handling
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Customer service excellence
  • Order taking
  • Cash register operation
  • Professionalism and courtesy
  • Attention to detail
  • Clear communication
  • Multitasking and organization
  • Work ethic and integrity
  • Patience and empathy

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Pilot Travel Centers
10.2023 - 07.2025

Cashier

Dunkin' Donuts
03.2023 - 10.2023

Bank Teller

Bandec Bank
08.2019 - 08.2022

High School Diploma -

Jose De La Luz Y Caballero

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