Dayanara Villa
Batesburg,SC
Summary
Proven leader and skilled negotiator, I excelled at Cricket Wireless by surpassing sales targets through strategic lead management and relationship building. Expert in team management and customer service, I consistently enhanced business growth and customer satisfaction. Fluent in multiple languages, my background includes adept cash handling and organizational skills, contributing to a track record of success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative Team Leader
Cricket Wireless
Aiken, SC
01.2024 - 07.2024
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Built relationships with customers and community to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Host
Texas Roadhouse
Wichita, KS
04.2021 - 10.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Cashier
Chicken N Pickle
Wichita, KS
09.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Batesburg-Leesville High School
Batesburg-leesville, SC07.2023
Skills
- Team Management
- Negotiation expertise
- Cash Handling
- Multitasking
- Organizational Skills
- Goal Setting
- Appointment Scheduling
- Fluent in Multiple Languages
- Customer Service
Certification
First Aid/CPR certified
OSHA 10
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Representative Team Leader
Cricket Wireless
01.2024 - 07.2024
Host
Texas Roadhouse
04.2021 - 10.2022
Cashier
Chicken N Pickle
09.2019 - 01.2021
Batesburg-Leesville High School