Daylene Pence
Louisville,KY
Summary
Offering office skills with an eagerness to learn. Seeking a challenging position in an office environment.
Overview
12
12
years of professional experience
Work History
Patient Services Specialist
Mortenson Dental Partners
Louisville, KY
10.2019 - Current
- Answer incoming calls timely and professionally.
- Follow scheduling guidelines to ensure manageable schedules are made for dentists.
- Update patient files as needed to ensure information is current.
- Input insurance information.
Account Representative
Mariner Finance
Louisville, KY
10.2016 - 10.2019
- Process Payments
- Collections
- Answer phones
- Take applications for loan both in person and over the phone.
- Review credit report to make recommendation for loan approval.
- Close loans
Customer Service Representative
Check Into Cash
Louisville, KY
11.2012 - 01.2016
- Opening and closing store
- Process payday loans and cash checks
- Process Western Union money transfers
- Entering data into the computer
- Courtesy, inactive, and collection calls
- Weekly and monthly audits
- Answer phones, filing, faxing, and copying documents
Education
GED
Timeline
Patient Services Specialist
Mortenson Dental Partners
10.2019 - Current
Account Representative
Mariner Finance
10.2016 - 10.2019
Customer Service Representative
Check Into Cash
11.2012 - 01.2016
GED