Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Bartender
Duffys tavern
Miami, FL
09.2017 - 12.2024
Balanced daily registers and generated sales reports for management.
Provided exceptional customer service by addressing customer complaints promptly and efficiently.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Customer Service Representative
DJ Safe Transportation
Miami, FL
01.2022 - 01.2024
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Answered inbound calls, chats and emails to facilitate customer service.
Informed customers about billing procedures, processed payments, and provided payment option setup assistance.