Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dayra Ventura

Ashburn,VA

Summary

Communicative and motivated part-time student dedicated to providing elevated service and unforgettable guest experiences. Detailed organizer of service operations with versatility in fast paced environments.

Overview

5
5
years of professional experience

Work History

Server

DC Prime
07.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items and specials/features.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Floor and Banquet Server

Eddie Merlot’s
04.2021 - 06.2022
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Developed strong rapport with repeat customers, leading to increased loyalty and return business.

Front Desk Receptionist

VCU Housing And Residence
07.2019 - 05.2020
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Education

Bachelor of Arts - Business Finance

Virginia Commonwealth University
Richmond, VA
05.2025

Skills

  • Hospitality Service Expertise
  • Order Accuracy
  • Banquet Coordination
  • Extensive Wine Knowledge and Service
  • Guest Engagement
  • File Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

DC Prime
07.2022 - Current

Floor and Banquet Server

Eddie Merlot’s
04.2021 - 06.2022

Front Desk Receptionist

VCU Housing And Residence
07.2019 - 05.2020

Bachelor of Arts - Business Finance

Virginia Commonwealth University

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Dayra Ventura