Dayvon Moulden
York,PA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier
TJ Max
York, PA
08.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Front Desk Worker
Planet Fitness
Columbia, PA
08.2021 - 10.2021
- Answered multi-line phone system and greeted callers enthusiastically.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Education
Associates Degree - Computer And Information Systems Security
HACC
York, PASkills
- Customer Assistance
- Customer Service
- Cash Handling
- Returns processing
- Payment Processing
- ID Verification
- Loyalty Program Promotion
- Merchandise Restocking
Timeline
Cashier
TJ Max
08.2023 - Current
Front Desk Worker
Planet Fitness
08.2021 - 10.2021
Associates Degree - Computer And Information Systems Security
HACC
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