Deana Addington
Rockford,IL
Summary
Dynamic and dedicated professional with a proven track record in customer service at Uncle Charlie's Slots. Skilled in multitasking and problem-solving, I excelled in enhancing customer engagement and ensuring repeat business through exceptional service. My attention to detail and teamwork abilities contributed to seamless operations and high-quality standards.
Diligent [Desired Position] with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Crew Member
Wendys Restaurant
02.2024 - 10.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Laundry Technician
Happy Life Laundry Mat
03.2023 - 01.2024
i did customers laundry i ran the washer and dryers,i allso delivered laundry to customers houses we had a slots room where i would work with the slot machines
Customer Service
Uncle Charlies Slots
08.2022 - 03.2023
- Provided customer service by answering questions and resolving shipment issues.
- Provided exceptional customer service, addressing passenger inquiries promptly and professionally.
- Collaborated with team members to ensure seamless customer service experiences.
- Greeted customers at counter and provided excellent customer service.
- Delivered outstanding customer service to ensure repeat business and referrals.
- Implemented new quality assurance and customer service standards.
- Increased repeat business with exceptional customer service and friendly interactions.
- Provided exceptional customer service, ensuring positive experiences for all members.
Quality Inspecter
Product Action
02.2003 - 03.2022
i did inspection work for chrysler we did all there rework that had to be done from wiring harnesses for the air bags to the gas tanks we checked the seats to make sure they were all up to code and i worked there until they went out of buisness
Education
High School Diploma -
Jefferson High Scchool
Rockford, IL06-2006
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
Certification
- Certified Food Safety HACCP Manager (CFSHM) - American National Standards Institute (ANSI).
- Alcohol Server Certification (varies by state) - State Liquor Control Board or Third-Party Providers.
- ServSafe Food Handler's Certification
- [State] Driver's License
Timeline
Crew Member
Wendys Restaurant
02.2024 - 10.2024
Laundry Technician
Happy Life Laundry Mat
03.2023 - 01.2024
Customer Service
Uncle Charlies Slots
08.2022 - 03.2023
Quality Inspecter
Product Action
02.2003 - 03.2022
High School Diploma -
Jefferson High Scchool
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