Deandra Anderson
Brooklyn,NY
Summary
Customer-focused Server with 5+ years of experience in fast-paced restaurant and high-volume environments. Skilled in delivering efficient, attentive service while managing multiple tables and maintaining a positive guest experience. Reliable and team-oriented, with strong communication skills and the ability to thrive in high-energy settings.
Overview
11
11
years of professional experience
Work History
Server
Red Lobster
01.2019 - Current
- Executed efficient and accurate food and beverage order processing.
- Facilitated collaboration between kitchen and bar staff to optimize service efficiency.
- Addressed guest concerns with professionalism to enhance overall dining experience.
- Ensured delivery of high-quality service during peak hours, maintaining composure and attention to detail.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
Retail Associate
BJ’s Wholesale Club
09.2021 - 07.2022
- Facilitated customer product location and inquiry resolution processes.
- Facilitated a positive shopping experience by providing attentive and friendly service.
- Facilitated team operations to enhance store organization and operational efficiency.
Crew Member
McDonald's
01.2017 - 01.2019
- Executed efficient processing of customer orders with precision in a high-volume setting.
- Ensured cleanliness and organization of work areas to promote a safe and efficient environment.
- Facilitated resolution of order issues to enhance customer satisfaction.
Customer Service Associate
Domino's
01.2017 - 01.2018
- Executed customer transactions and order processing utilizing POS systems.
- Oversaw accurate and timely completion of orders to enhance operational efficiency.
- Oversaw daily store operations and addressed customer service requirements.
Kitchen Assistant
Sally’s West Indian Cuisine
01.2015 - 01.2016
- Delivered exceptional customer service support in a high-pressure environment.
- Facilitated food preparation, inventory management, and kitchen maintenance tasks.
- Fostered a collaborative and supportive team environment.
Education
Diploma -
High School For Medical Professions
Brooklyn, NY01.2018
Skills
- Customer service expertise
- Fast-paced service environments
- POS system management
- Proficient time management
- Effective team engagement
- Conflict resolution
Timeline
Retail Associate
BJ’s Wholesale Club
09.2021 - 07.2022
Server
Red Lobster
01.2019 - Current
Crew Member
McDonald's
01.2017 - 01.2019
Customer Service Associate
Domino's
01.2017 - 01.2018
Kitchen Assistant
Sally’s West Indian Cuisine
01.2015 - 01.2016
Diploma -
High School For Medical Professions