DEANDRE SMITH
Jonesboro,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
U-Haul Moving and Storage
01.2021 - 07.2023
- Responded to customer requests for products, services, and company information
- Answered customer telephone calls promptly to avoid on-hold wait times
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Updated account information to maintain customer records.
Student Government Representative
Georgia State University
01.2019 - 12.2020
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees
- Assisted with research projects to provide accurate and relevant information to support decision-making
- Assisted with social media and website management to create strong organizational online presence and reach and engage broad audiences.
Film Production Intern
Film hub Atlanta
06.2018 - 09.2018
- Assisted with development of stories for film projects
- Helped set up sound, lighting and camera angles
- Worked with producers and other team members to meet deadlines
- Assisted with operating equipment to capture footage in studio and on location
- Met with production teams to discuss and evaluate project needs.
Education
Film and Production
Georgia State University
Atlanta, GA2023
Diploma - Photographic, Film, And Video Technology
Westlake High School
Atlanta, GA12.2018
Skills
- Organizational Skills
- Account Management
- Exceptional Communicator
- Team Collaboration
- Customer Support
Timeline
Customer Service Associate
U-Haul Moving and Storage
01.2021 - 07.2023
Student Government Representative
Georgia State University
01.2019 - 12.2020
Film Production Intern
Film hub Atlanta
06.2018 - 09.2018
Film and Production
Georgia State University
Diploma - Photographic, Film, And Video Technology
Westlake High School