DeAnna Bailey
Waukesha
Summary
Experienced with creating safe and engaging environments for children. Utilizes strong communication and organizational skills to support developmental activities. Knowledge of maintaining schedules and routines to promote stability and growth.
Overview
10
10
years of professional experience
Work History
Patient Access Representative
ProHealth Waukesha Memorial Hospital
07.2025 - Current
- Assisted patients with registration and appointment scheduling processes.
- Collected and verified patient information to ensure accuracy in medical records.
- Communicated effectively with healthcare staff to address patient inquiries and concerns.
- Provided support in managing insurance verification and eligibility checks.
- Utilized electronic health record (EHR) systems for data entry and updates.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Daycare Owner/Operator
DeAnna's At-Home Loving Center
02.2024 - 03.2025
- Managed daily operations ensuring compliance with safety and health regulations.
- Implemented structured curriculum promoting early childhood development and learning outcomes.
- Coordinated communication between parents, staff, and children to foster a supportive environment.
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
Qualified Behavioral Health Professional
Arisa Health
08.2022 - 01.2024
- Collaborated with multidisciplinary teams to enhance patient care and outcomes.
- Monitored client progress and adjusted treatment approaches as necessary.
- Facilitated group therapy sessions, promoting peer support and engagement.
- Documented client interactions and maintained accurate records in compliance with regulations.
- Established strong working relationships with community agencies, facilitating collaboration and resource-sharing for comprehensive patient care.
- Promoted a safe and supportive environment for patients to explore complex emotions and work towards personal growth.
Substitute Teacher, K-12
Shelby County School District
08.2019 - 05.2022
- Managed classroom behavior effectively to create a conducive learning environment.
- Adapted instructional materials and approaches to meet individual student needs and learning styles.
- Collaborated with full-time teachers to ensure continuity in lesson delivery and classroom management.
- Developed positive relationships with students, fostering trust and encouraging participation in class activities.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Case Picker
Nike Warehouse
07.2015 - 05.2018
- Operated pallet jack and forklifts to efficiently retrieve products from warehouse storage.
- Coordinated with team members to streamline picking processes and enhance workflow efficiency.
- Ensured accurate order fulfillment by verifying product quantities and descriptions before shipment.
- Trained new staff on safety protocols, equipment operation, and best practices for case picking.
- Monitored inventory levels, reporting discrepancies to management for timely resolution.
- Implemented organization strategies within the warehouse to optimize retrieval times and reduce errors.
Education
Certificate of Technical Studies - Medical Assistant
Concorde Career College
Memphis, TN02-2019
Skills
- HIPAA compliance
- Multitasking and organization
- Problem-solving
- Strong empathy
- Team collaboration
- Conflict resolution
- CPR certified
- Basic first aid
Timeline
Patient Access Representative
ProHealth Waukesha Memorial Hospital
07.2025 - Current
Daycare Owner/Operator
DeAnna's At-Home Loving Center
02.2024 - 03.2025
Qualified Behavioral Health Professional
Arisa Health
08.2022 - 01.2024
Substitute Teacher, K-12
Shelby County School District
08.2019 - 05.2022
Case Picker
Nike Warehouse
07.2015 - 05.2018
Certificate of Technical Studies - Medical Assistant
Concorde Career College
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