Deanna Holmes
Columbus
Summary
Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction. Very Hard-working I have 4 year experience of sales associate and cashiering and 4 years of customer services. I’m a Hardworking employee with good customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Cashier
Duchess
Westerville
01.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Scanned items and checked pricing on cash register for accuracy.
- Helped with purchases and signed customers up for rewards program.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Checked personal identifications during alcohol and tobacco sales.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Counted and balanced cashier drawers.
- Worked closely with front-end staff to assist customers.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Worked effectively in team environments to make the workplace more productive.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Verified customer age requirement for alcohol or tobacco purchases.
- Performed other duties as assigned by management.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Stocked shelves with merchandise when needed.
- Maintained work area and kept cash drawer organized.
Retail Sales Associate Cashier
Dollar General
Reynoldsburg
10.2022 - 11.2022
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Followed company safety regulations to maintain safe work environment.
- Operated a cash register to accurately process sales transactions.
- Scanned items and checked pricing on cash register for accuracy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Counted and balanced cashier drawers.
- Processed customer payments quickly and returned exact change and receipts.
- Answered customers' questions and provided information on store procedures or policies.
- Handled returns and exchanges according to established policies.
- Welcomed customers, offering assistance to help find store items.
- Assisted customers in locating items within the store.
- Exceeded customer satisfaction by finding creative solutions to problems.
Cashier
Dollar Tree
Reynoldsburg
08.2022 - 10.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Scanned items and checked pricing on cash register for accuracy.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Reynoldsburg High School Summit Campus
Reynoldsburg, OH05-2023
Skills
- Point-of-sale operation
- Cash handling
- Customer service
- Transaction processing
- Active listening
- Problem solving
- Good communication skills
- Team building
- Self-Directed
- Hard-Working
- Hands on working and learning
Timeline
Cashier
Duchess
01.2023 - Current
Retail Sales Associate Cashier
Dollar General
10.2022 - 11.2022
Cashier
Dollar Tree
08.2022 - 10.2022
High School Diploma -
Reynoldsburg High School Summit Campus