DEBBIE STROPE
Horner
Summary
Reliable Medical Records Clerk with 7 years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills. Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Medical Records Clerk
MONHEALTH STONEWALL JACKSON MEMORIAL HOSPITAL
04.2017 - Current
- Streamlined medical record retrieval by implementing an efficient filing system.
- Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
- Supported clinical decision-making by promptly delivering requested medical records to healthcare providers.
- Maintained patient privacy and security by monitoring access to electronic health records and reporting any unauthorized activity.
- Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
- Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
Medical Receptionist
STONEWALL JACKSON MEMORIAL HOSPITAL OB GYN OFFICE
09.2012 - 04.2017
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
High School Diploma -
LEWIS COUNTY HIGH SCHOOL
WESTON WV 2645206.1986
Skills
- EMR / EHR
- Data Security
- Patient Confidentiality
- Data Entry
- File Organization
- Supply Ordering
- HIPAA Compliance
- Scheduling Appointments
- Client Relations
- Document Scanning
- Records Management
- Customer Service
- Medical Records Management
- Computer Literacy
- Multitasking
- Interpersonal Skills
- Office Equipment Operation
- Information Retrieval
- Health Information Management
- Problem Solving
- Electronic Health Record Applications
Timeline
Medical Records Clerk
MONHEALTH STONEWALL JACKSON MEMORIAL HOSPITAL
04.2017 - Current
Medical Receptionist
STONEWALL JACKSON MEMORIAL HOSPITAL OB GYN OFFICE
09.2012 - 04.2017
High School Diploma -
LEWIS COUNTY HIGH SCHOOL
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