Deborah DeBoer
BRADENTON,FL
Summary
Meticulous Scheduling Specialist with 15 years of experience using effective communication and Greenway software to effectively manage schedules for busy Cardiologists office. Supportive team member with positive attitude and enduring dedication to customer service. Expert multitasker with flexibility in peak times.
Overview
20
20
years of professional experience
Work History
Scheduling Specialist
Heart Specialists Of Sarasota
02.2021 - Current
- Called customers to coordinate schedules and set appointments.
- Answered phone calls and answered questions from patients.
- Acted as first point of contact and set appointments for prospective clients.
- Documented calls and appointments using Greenway.
Front Desk Receptionist
Sarasota Periodontal Associates
Sarasota,FL
02.2015 - 06.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Balanced out payments for all 3 offices and processed deposits daily.
- Balanced out payments for all 3 offices and processed deposits daily.
Front Desk Receptionist
Heart Specialists Of Sarasota
Sarasota, FL
10.2012 - 02.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Checked out patients as well and made any needed appointments and collected co-pays.
Education
High School Diploma -
South Kingstown High School
Wakefield, RI06.1979
Skills
- Customer Relations Abilities
- Professional Demeanor on Telephone
- Customer Relations Skills
- Documentation Skills
- Recordkeeping Experience
- Professional Telephone Demeanor
Timeline
Scheduling Specialist
Heart Specialists Of Sarasota
02.2021 - Current
Front Desk Receptionist
Sarasota Periodontal Associates
02.2015 - 06.2020
Front Desk Receptionist
Heart Specialists Of Sarasota
10.2012 - 02.2015
High School Diploma -
South Kingstown High School
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