Deborah Baxley
Hampton Courts ( TAM, RPM Living, Ascent Residential)
Columbia,SC
1
Certification
31
years of professional experience
Dynamic Property Manager with a proven track record at Hampton Courts, adept at enhancing tenant satisfaction and maximizing occupancy rates. Highly skilled in budget management and detail-oriented in overseeing property renovations. Committed to fostering community engagement and resolving tenant issues promptly, ensuring a high-quality living environment.
Work History
Property Manager
7 Years 2 Months- Managed tenant relations, addressing inquiries, complaints, and lease issues promptly
- Coordinated rent collection, delinquency follow-up, and account reconciliation tasks
- Oversaw property inspections, maintenance requests, and vendor work order scheduling
- Prepared lease agreements, renewals, and occupancy documentation with accuracy
- Monitored property budgets, invoices, and expense records to support financial control
- Maintained occupancy targets through effective marketing, showings, and applicant screening
- Documented daily operations, resident communications, and property conditions in management systems
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
Property Manager
2 Years 8 Months- Managed tenant relations, addressing inquiries, complaints, and lease issues promptly
- Coordinated rent collection, delinquency follow-up, and account reconciliation tasks
- Oversaw property inspections, maintenance requests, and vendor work order scheduling
- Prepared lease agreements, renewals, and occupancy documentation with accuracy
- Monitored property budgets, invoices, and expense records to support financial control
- Maintained occupancy targets through effective marketing, showings, and applicant screening
- Documented daily operations, resident communications, and property conditions in management systems
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Property Manager
21 Years 1 MonthEducation
Bachelor of Science - Business
Skills
Property management
Customer service-focused
Rent collection
Staff management
Property tours and inspections
Eviction procedures
Occupancy management
Multi-family property management
Financial budgeting and reporting
Marketing and advertising
Accomplishments
Propert Management License, Distinguisher Leader Award, Industry Ambassador, Property Manager of the Year Award
Certification
South Carolina Property Management License
Timeline
Property Manager
Hampton Courts ( TAM, RPM Living, Ascent Residential)
08.2019 - CurrentRead More
Property Manager
Stone Ridge and Carrington Place ( US Residential)
10.2016 - 06.2019Read More
Property Manager
The Faiways and The Paddock Club ( MAA)
05.1995 - 06.2016Read More
Winthrop University
Bachelor of Science from Business
Read More