Deborah Ellis
Cicero,NY
Summary
Proficient Office Coordinator successful at efficiently optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Office Coordinator
Syracuse Jewish Family Service At Menorah Park
11.2014 - Current
- Helped coordinate special projects and events, fostering team building and boosting overall morale.
- Exhibited excellent communications and customer service relations skills.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in professional manner.
- Developed volunteer training program to teach new volunteers best practices.
- Assisted in developing and implementing systems to track volunteer hours and progress.
- Facilitated communication between clients and management, addressing concerns promptly and effectively.
- Ensured timely delivery of meals to clients, contributing to their overall well-being and satisfaction.
- Delivered services to customer locations within specific timeframes.
- Conducted thorough needs assessments for clients, tailoring meal plans accordingly.
Maintained strict adherence to dietary restrictions, ensuring client health and safety. - Helped clients navigate social services system and access needed resources. Helped clients navigate social services system and access needed resources.
- Created educational materials to convey important information to service recipients.
- Championed organizational values by demonstrating professionalism, dedication, empathy towards both colleagues as well as clientele.
- Solved last-minute logistical issues promptly, maintaining seamless service despite unexpected challenges.
- Provided compassionate support to clients, fostering positive relationships and trust.
- Evaluated program effectiveness regularly by gathering client feedback data for continuous improvement efforts.
- Facilitated community outreach to expand participation and support.
- Coordinated and managed volunteer activities for community service projects.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Organized and detail-oriented with strong work ethic.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Research Intern/Volunteer
Syracuse Jewish Family Service At Menorah Park
06.2012 - 11.2014
- Visualised research findings through data tables, graphs and presentations.
- Enhanced research efficiency by streamlining data collection and analysis processes.
- Developed strong relationships with external partners, facilitating effective collaboration on multi-institutional projects.
- Kept abreast of current industry, scientific and regulatory developments and issues.
- Recorded and analyzed data to produce reports of results.
Education
Bachelor of Arts - Psychology
SUNY Geneseo
Geneseo12.2012
Skills
- Data Entry
- File Organization
- Policy Development
- Data Analysis and Modeling
- Multitasking and Organization
- Office Administration
- Excellent multi-tasking ability
- Team Leadership
- Customer Service
- Client Relations
- Billing
Animals
I have a special love for all animals, dogs in particular. I used to walk and care for my neighbors' pets and nothing brought a bigger smiler to my face.
Timeline
Office Coordinator
Syracuse Jewish Family Service At Menorah Park
11.2014 - Current
Research Intern/Volunteer
Syracuse Jewish Family Service At Menorah Park
06.2012 - 11.2014
Bachelor of Arts - Psychology
SUNY Geneseo
Similar Profiles
Mendy KreimanMendy Kreiman
Social Work Intern at Jewish Family Service of the DesertSocial Work Intern at Jewish Family Service of the Desert
Deja HatcherDeja Hatcher
Clinical Social Work Intern at Alexander Jewish Family ServiceClinical Social Work Intern at Alexander Jewish Family Service
Luiza GabitovaLuiza Gabitova
Receptionist/Office Administrator at Jewish Family and Child ServiceReceptionist/Office Administrator at Jewish Family and Child Service