- Crafting and DIY Projects I make handmade Teddy bears, quilts, Pillows
Deborah Irwin
Thompson's Station,Tennessee
Summary
To obtain a challenging and responsible position utilizing my task management and organizational skills, with a desire to be of service to others.
Experienced with managing billing cycles and maintaining financial accuracy. Utilizes billing software to streamline processes and resolve discrepancies. Knowledge of financial regulations and compliance ensures accurate and timely billing operations.
Overview
43
43
years of professional experience
Work History
Billing Specialist
Tennessee Pediatrics
10.2019 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Negotiated with insurance companies to resolve disputed claims, securing rightful payments.
- Contributed to positive work environment by offering support and guidance to junior billing staff.
- Assisted in transition to electronic billing, reducing paper waste and improving operational efficiency.
- Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
- Reduced billing errors, leading to decrease in customer complaints, by conducting regular audits of billing data.
- Used data entry skills to accurately document and input statements.
- Handled account payments and provided information regarding outstanding balances.
- Encoded and canceled checks using bank machines.
Patient Service Rep I
Vanderbilt Bone & Joint Clinic
01.1997 - 01.2017
- Hired to process all charge tickets for the clinic. Responsible for making sure the correct codes and modifiers were being used. Until 2014 keyed all charge tickets, surgery charges and encounters. Once the clinic was acquired by Vanderbilt, transitioned to more auditing the charge tickets for correct coding etc. During this time also acted as the liaison between the doctors and other billing & office staff.
Billing
Willowbrook Home Health Care
04.1993 - 01.1997
- Data entry, processing multiple computer transactions, answering phones, coding medical supplies and other encounters for Home Health Care. Assisted Social Workers with various office functions which include making sure the medical supplies were in stock as needed by the clinic staff.
Billing
Dr. Jeff Bethurum and Dr. Henry Russell
02.1990 - 04.1993
- Duties included - Receptionist, answering phones, making appointments, billing all charge and surgery tickets as well as assistant bookkeeper & mailing medical records.
Billing
Williamson Medical Center
10.1982 - 02.1990
- Hired as part of a Co-Op program with Williamson County Hospital as a switchboard operator, cashier & receptionist. During my tenure this evolved into a full time position when the hospital moved and became Williamson Medical Center. Various functions with the accounting department - responsible for balancing receivables, making daily deposits, handling petty cash, posting all Insurance Transmittance and balancing all monies daily.
Education
High School -
Franklin High School
Franklin, Tennessee06.1982
Skills
- Payment posting
- Claim submission
- Insurance verification
- Patient billing
- CPT knowledge
- Denial management
- ICD-10 proficiency
- Medical coding expertise
- Bill payment
- Accounts payable
- Disability claims process
- Medicare and medicaid process
- Insurance billing
- Data entry
Affiliations
- Thompsons Station United Methodist church
- Craft shows
Interests
Timeline
Billing Specialist
Tennessee Pediatrics
10.2019 - Current
Patient Service Rep I
Vanderbilt Bone & Joint Clinic
01.1997 - 01.2017
Billing
Willowbrook Home Health Care
04.1993 - 01.1997
Billing
Dr. Jeff Bethurum and Dr. Henry Russell
02.1990 - 04.1993
Billing
Williamson Medical Center
10.1982 - 02.1990
High School -
Franklin High School
Similar Profiles
CLARISSA CHIOLICLARISSA CHIOLI
Certified Medical Assistant at Tennessee PediatricsCertified Medical Assistant at Tennessee Pediatrics
LAURA DAVISLAURA DAVIS
Medical Assistant at Tennessee PediatricsMedical Assistant at Tennessee Pediatrics
Nnenna UkohaNnenna Ukoha
Research Assistant at Department of Pediatrics, East Tennessee State UniversityResearch Assistant at Department of Pediatrics, East Tennessee State University
Macy MeeksMacy Meeks
Dog Pet Sitter at Self-employeedDog Pet Sitter at Self-employeed
Mariana AparcanaMariana Aparcana
Records Analyst & Cash Receipts at St. Philip Catholic ChurchRecords Analyst & Cash Receipts at St. Philip Catholic Church