Deborah James
DeGraff,OH
Summary
The opportunity to join a growing organization that has need for an experienced customer service team member.
Overview
27
27
years of professional experience
Work History
Store Leader
Rite-Aid Pharmacy
09.2021 - Current
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
- Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
assistant manager
Rite Aid Pharmacy
07.2008 - 09.2021
- Manage the daily operations of the store
- Supervision of employees in sales work
- Reconcile cash and prepare bank deposits
- Order merchandise, receive merchandise and stock shelves
- Provide customer service.
servicing clerk
United Midwest Savings Bank
06.2000 - 05.2007
- Answered phones and provided excellent customer service
- Performed payment posting, loan set-up, insurance disbursements and prepared payoff quotes
- Trained new employees to aspects of the position.
store manager
Rite Aid Pharmacy
09.1997 - 05.2007
- Managed the daily operations of the store
- Interviewed, hired and trained employees
- Planned and prepared work schedules, assigning employees to specific tasks
- Supervised employees
- Kept operating records, prepared daily record of transactions and made daily bank deposits, ordered merchandise and prepared requisitions to replenish merchandise on hand
- Entered payroll data for employees
- Customer service.
Education
Bachelor of Arts in Liberal Arts/History - History
Wright State University
Dayton, OH01.1982
diploma in college prep -
Riverside High School
DeGraff, OH01.1978
Skills
- Store safety
- Store operations
- Team Management
- Promotions planning
Phone
937-585-2908, 937-622-2284
Timeline
Store Leader
Rite-Aid Pharmacy
09.2021 - Current
assistant manager
Rite Aid Pharmacy
07.2008 - 09.2021
servicing clerk
United Midwest Savings Bank
06.2000 - 05.2007
store manager
Rite Aid Pharmacy
09.1997 - 05.2007
Bachelor of Arts in Liberal Arts/History - History
Wright State University
diploma in college prep -
Riverside High School