Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems.
Overview
4
4
years of professional experience
Work History
Receptionist
Premier Body Shop
05.2023 - Current
Voluntary work while attending school
Handled cash transactions and maintained sales and payments records accurately.
Reduced incoming call response time by implementing an effective call routing system.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Corresponded with clients through email, telephone, or postal mail.
Organized, maintained and updated information in computer databases.
Daycare Teacher's Assistant
Training Days Child Care
05.2021 - Current
Voluntary work while attending school
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
Set up playroom and childcare areas for safety and cleanliness.
Established safe play environment for children.
Restocked supplies and personal hygiene products for use by students.
Arrived at assigned areas on time, prepared, and ready to work.
Helped teacher prepare instructional material and displays.
Kennel Technician
Critter Care Veterinary Clinic
09.2020 - 12.2020
Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
Checked kennel temperature, humidity and ventilation for optimal animal safety and well-being.
Followed pet care instructions for dietary needs and medication regimens.
Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Collected animal waste produced on walks and discarded in trash or approved receptacles.
Reset procedure rooms between appointments and disinfected equipment.
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Prepared and administered medications and treatments as prescribed by veterinarian.
Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Managed inventory and maintained optimal storage to meet expected needs.
Education
Bachelor of Science - Criminal Justice
Lamar University
Beaumont, TX
06.2025
Associate of Science - Criminal Justice
Laredo Community College
Laredo, TX
12.2023
High School Diploma -
United High School
Laredo, TX
06.2018
Skills
Bilingual in English and Spanish (written and verbal)
Conflict Resolution
Basic accounting
Records Maintenance
Expense Reporting
Attention to Detail
Customer Service
Time Management
Microsoft Office (word, excel)
Timeline
Receptionist
Premier Body Shop
05.2023 - Current
Daycare Teacher's Assistant
Training Days Child Care
05.2021 - Current
Kennel Technician
Critter Care Veterinary Clinic
09.2020 - 12.2020
Bachelor of Science - Criminal Justice
Lamar University
Associate of Science - Criminal Justice
Laredo Community College
High School Diploma -
United High School
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