DEBORAH OGUNLOWO
North Babylon,NY
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Guest Advocate
Target Corporation
10.2018 - Current
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Camp Counselor
Driftwood Day Camp
06.2023 - 08.2023
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
Education
Bachelor of Science - Psychology
SUNY At Albany
Albany, NY05.2024
Skills
- Customer Service
- Complaint Handling
- Data Entry
- Computer Proficiency
Timeline
Camp Counselor
Driftwood Day Camp
06.2023 - 08.2023
Guest Advocate
Target Corporation
10.2018 - Current
Bachelor of Science - Psychology
SUNY At Albany