Deborah Ross
Cypress,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
40
40
years of professional experience
Work History
Administrative Assistant
EXXONMOBIL
Cypress, TX
01.2008 - 01.2017
- Provided administrative support for department of approximately 85 people
- Process Payroll for approximately 35 people via SAP
- Processed and handle sensitive information which may require confidentiality
- Entered and verified data in business specific computer programs
- Created reports and distribute information to various contacts
- Interacted with employees at all levels of the organization
- Handled routine administrative activities such as calendar management, meeting logistics, and scheduling
- Managed administrative requirements for entering and exiting employees, including co-ops and interns
- Ordered and managed office supplies
- Managed Outlook distribution lists
- Handled building requests (copier supplies, building maintenance needs, etc.)
- Ran monthly reports for management review
- Orientated new employees/contractors (setup badges, phones, etc.)
- Prepared business Visas for staff
- Prepared manuals for project site visits
Accounting Assistant
01.1986 - 01.2008
- Performed basic bookkeeping duties; Receivables and Payables
- Prepare ledgers for approval by senior accountant
- Prepared invoices to be sent to customer and clients
- Received and reconciled all invoices
- Prepared reports for the management team
- Used bookkeeping/spreadsheet creation programs to create documents
- Liaised with financial institutions to ensure that required funds are available and each account is balanced
Data Entry
Exxon Mobile
01.1977 - 01.1986
- Processed credit card applications
- Processed billing for Exxon Mobile service stations (utility
- Prepared, compiled and sorted documents for data entry
- Checked source documents for accuracy
- Verified data and corrected data where necessary
- Obtained further information for incomplete documents
- Updated data and delete unnecessary files
- Combined and rearranged data from source documents where required
- Entered data from source document into prescribed computer database, files, and forms
- Updated data and delete unnecessary files
- Transcribed information into required electronic format
- Scanned documents into document management systems or databases
- Complied with data integrity and security policies
Education
High School Diploma -
Kashmere Senior High School
Houston05-1977
Skills
- Phone etiquette
- Customer service
- Excel
- Administrative experience
- English
- Word
- Data entry
- Office administration
- Administrative support
- File organization
- Customer and client relations
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
Additional Information
Motivated and accomplished professional with extensive background in administrative duties.
Technical Skills
Microsoft Suite of Products (Power Point, Excel, Word, etc.)
Timeline
Administrative Assistant
EXXONMOBIL
01.2008 - 01.2017
Accounting Assistant
01.1986 - 01.2008
Data Entry
Exxon Mobile
01.1977 - 01.1986
High School Diploma -
Kashmere Senior High School