Deborah Senkir
Santa Paula,CA
Summary
Adept at conflict resolution and problem-solving, I significantly enhanced guest satisfaction and operational efficiency at Vista Management Associates, Vagabond Inn. My expertise in payment processing and record-keeping, coupled with a proactive approach to customer service, resulted in streamlined operations and positive guest experiences.
Overview
12
12
years of professional experience
Work History
Front Desk Manager
Vista Management Associates, Vagabond Inn
01.2013 - Current
- Managed front desk maintenance of client records and all data.
- Resolved guest complaints by addressing issues with rooms promptly.
- Identified and communicated customer needs to their assigned case worker.
- Collaborated with housekeeping and maintenance departments to ensure rooms were ready in a timely manner.
- Assisted in the preparation of financial reports and invoices, contributing to accurate record-keeping and timely payment processing.
Education
High School Diploma -
Eisenhower Senior High School
Rialto, CA06.1974
Skills
- Problem-Solving
- Conflict Management
- Conflict and issue documentation
- Payment Processing
- File Management
- Assisted in the preparation of financial record- and invoices, contributing to accurate record-keeping and timely payment processing
- Collaborated with housekeeping and maintenance departments to ensure rooms were ready in a timely manner
- Managed front desk maintenance of client records and all data
- Resolved guest complaints by addressing issues with rooms promptly
Timeline
Front Desk Manager
Vista Management Associates, Vagabond Inn
01.2013 - Current
High School Diploma -
Eisenhower Senior High School
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