Deborah E. Miller
South Bend,IN
Summary
Compassionate Community Health Worker committed to helping community members improve wellness through hands-on support and education.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Community Health Worker
St. Joseph Health System/Trinity Health
South Bend, IN
03.2021 - Current
- Target specific community groups with wellness and disease management information.
- Help vulnerable individuals navigate complex healthcare system.
- Explain required eligibility applications to patients and helped complete applications for services.
- Work directly with patient treatment teams and participate in care coordination procedures.
Program Instructor
St. Joseph Health System/ Trinity Health
South Bend, IN
11.2019 - Current
- Facilitate the delivery of the Diabetes Prevention Program T2 Curriculum
- Schedule and deliver program both in-person and remotely
- Track attendance and progress against goals for each participant.
Program Instructor
Beaumont Health System
Southfield, MI
06.2018 - Current
- Facilitate delivery of Diabetes Prevention Program 2012 Curriculum and High Blood Pressure Management Program
- Leverage program curriculum and materials to plan and implement activities that align with program goals.
- Track attendance and progress against goals for each participant.
- Attend and participate in Program Instructor Bi-monthly meetings
Leader/Master Trainer
Area Agency On Aging State Of Michigan
Lansing, MI
03.2011 - Current
- Facilitate and deliver the Stanford University Suite of evidence based self-management programs
- Certified in Chronic Disease, Chronic Pain and Diabetes Curriculums
- Cross-trained as Leader and Master Trainer
Peer Educator
QSource
Indianapolis, IN
06.2016 - 06.2019
- Facilitated delivery of the Diabetes Empowerment Education Program (DEEP)
- Promoted program with community health partners
- Identified and selected sites for program delivery
Health and Life Insurance Agent
HealthMarkets Insurance
Elkhart, IN
01.2015 - 06.2016
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Answered inbound calls per from existing and future policyholders to answer inquiries and discuss insurance options.
- Explained features, disadvantages and advantages of policies to promote insurance sales.
- Used CRM software to maintain new and existing accounts.
- Met with customers to provide information about available products and policies.
Education
Bachelor of Arts - Biology
Fisk University
Nashville, TN08.1975
Skills
- Individual and Community Advocacy
- Health Service Referrals
- Health Coaching
- Training Classes
- Care Coordination Support
- Community-Based Resources
Certification
- Certified Community Health Worker
- Chronic Care Professional- CCP
- Health, Life and Disability Insurance License(Indiana and Michigan)
- Diabetes Prevention Program- Lifestyle Coach
- Stanford Suite Self-Management Training - Leader and Master Trainer Chronic Disease, Chronic Pain & Diabetes
- Advanced Care Planning Certification- Indiana
- High Blood Pressure Management Training
- Walk with Ease Training
Timeline
Community Health Worker
St. Joseph Health System/Trinity Health
03.2021 - Current
Program Instructor
St. Joseph Health System/ Trinity Health
11.2019 - Current
Program Instructor
Beaumont Health System
06.2018 - Current
Peer Educator
QSource
06.2016 - 06.2019
Health and Life Insurance Agent
HealthMarkets Insurance
01.2015 - 06.2016
Leader/Master Trainer
Area Agency On Aging State Of Michigan
03.2011 - Current
Bachelor of Arts - Biology
Fisk University