Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deborah E. Miller

South Bend,IN

Summary

Compassionate Community Health Worker committed to helping community members improve wellness through hands-on support and education.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Community Health Worker

St. Joseph Health System/Trinity Health
South Bend, IN
03.2021 - Current
  • Target specific community groups with wellness and disease management information.
  • Help vulnerable individuals navigate complex healthcare system.
  • Explain required eligibility applications to patients and helped complete applications for services.
  • Work directly with patient treatment teams and participate in care coordination procedures.

Program Instructor

St. Joseph Health System/ Trinity Health
South Bend, IN
11.2019 - Current
  • Facilitate the delivery of the Diabetes Prevention Program T2 Curriculum
  • Schedule and deliver program both in-person and remotely
  • Track attendance and progress against goals for each participant.

Program Instructor

Beaumont Health System
Southfield, MI
06.2018 - Current
  • Facilitate delivery of Diabetes Prevention Program 2012 Curriculum and High Blood Pressure Management Program
  • Leverage program curriculum and materials to plan and implement activities that align with program goals.
  • Track attendance and progress against goals for each participant.
  • Attend and participate in Program Instructor Bi-monthly meetings

Leader/Master Trainer

Area Agency On Aging State Of Michigan
Lansing, MI
03.2011 - Current
  • Facilitate and deliver the Stanford University Suite of evidence based self-management programs
  • Certified in Chronic Disease, Chronic Pain and Diabetes Curriculums
  • Cross-trained as Leader and Master Trainer

Peer Educator

QSource
Indianapolis, IN
06.2016 - 06.2019
  • Facilitated delivery of the Diabetes Empowerment Education Program (DEEP)
  • Promoted program with community health partners
  • Identified and selected sites for program delivery

Health and Life Insurance Agent

HealthMarkets Insurance
Elkhart, IN
01.2015 - 06.2016
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Answered inbound calls per from existing and future policyholders to answer inquiries and discuss insurance options.
  • Explained features, disadvantages and advantages of policies to promote insurance sales.
  • Used CRM software to maintain new and existing accounts.
  • Met with customers to provide information about available products and policies.

Education

Bachelor of Arts - Biology

Fisk University
Nashville, TN
08.1975

Skills

  • Individual and Community Advocacy
  • Health Service Referrals
  • Health Coaching
  • Training Classes
  • Care Coordination Support
  • Community-Based Resources

Certification

  • Certified Community Health Worker
  • Chronic Care Professional- CCP
  • Health, Life and Disability Insurance License(Indiana and Michigan)
  • Diabetes Prevention Program- Lifestyle Coach
  • Stanford Suite Self-Management Training - Leader and Master Trainer Chronic Disease, Chronic Pain & Diabetes
  • Advanced Care Planning Certification- Indiana
  • High Blood Pressure Management Training
  • Walk with Ease Training

Timeline

Community Health Worker

St. Joseph Health System/Trinity Health
03.2021 - Current

Program Instructor

St. Joseph Health System/ Trinity Health
11.2019 - Current

Program Instructor

Beaumont Health System
06.2018 - Current

Peer Educator

QSource
06.2016 - 06.2019

Health and Life Insurance Agent

HealthMarkets Insurance
01.2015 - 06.2016

Leader/Master Trainer

Area Agency On Aging State Of Michigan
03.2011 - Current

Bachelor of Arts - Biology

Fisk University

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Deborah E. Miller