Debra Ambrose
Chesapeake,VA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Overview
18
18
years of professional experience
Work History
Customer Service Cashier
BJ's Wholesale
Chesapeake , Virginia
04.2015 - 12.2017
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Owner/Operator
A Simple Suggestion Florist
Portsmouth, VA
11.1994 - 07.2010
Daily operations of a Florist
Education
Woodrow Wilson High School
Portsmouth, VA08.1976
Skills
- Customer Complaint Resolution
- Merchandise Packaging
- Customer Transactions
- Sweeping and Mopping
- Cash Register Operation
- Credits and Refunds
- Till Counting
- Shelving Items
- Basic Math Functions
- Customer Service and Assistance
- Performing Needs Assessments
- Price Identification
- Resolving Discrepancies
Timeline
Customer Service Cashier
BJ's Wholesale
04.2015 - 12.2017
Owner/Operator
A Simple Suggestion Florist
11.1994 - 07.2010
Woodrow Wilson High School
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