Talented professional considered knowledgeable leader and dedicated problem solver. Brings 17 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
20
20
years of professional experience
Work History
Business Office Manager
Premier Estates of Pawnee
01.2024 - 10.2024
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
Assistant Store Manager
Pawnee City Thriftways
11.2016 - 01.2024
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Medical Billing Specialist
Pawnee County Hospital
02.2007 - 11.2016
Communicated with insurance providers to resolve denied claims and resubmitted.
Posted and adjusted payments from insurance companies.
Communicated effectively and extensively with other departments to resolve claims issues.
Located errors and promptly refiled rejected claims.
Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
Developmental Technician II
Beatrice State Developmental Center
10.2004 - 02.2007
Implemented sensory-based interventions when necessary which helped clients manage self-regulation challenges.
Fostered an inclusive environment amongst peers through group activities designed to build camaraderie.
Assisted clients with physical mobility needs, ensuring safety and accessibility during daily activities and outings.
Education
Bachelor of Science - Business Administration And Management
Peru State College
Peru, NE
05-1995
Skills
Deadline Management
Account Reconciliation
Staff Training and Development
Office Administration
Payroll Processing
Credit and collections
Relationship Building
Records Management
Administrative Support
Timeline
Business Office Manager
Premier Estates of Pawnee
01.2024 - 10.2024
Assistant Store Manager
Pawnee City Thriftways
11.2016 - 01.2024
Medical Billing Specialist
Pawnee County Hospital
02.2007 - 11.2016
Developmental Technician II
Beatrice State Developmental Center
10.2004 - 02.2007
Bachelor of Science - Business Administration And Management
Peru State College
Similar Profiles
Brooke ManitzBrooke Manitz
Assisted Living Director at Premier Estates Of Rock RapidsAssisted Living Director at Premier Estates Of Rock Rapids