Deein Coats
Melbourne,FL
Summary
Professional with exceptional leadership skills and a strong background with Long Dogger Eateries. Proven ability to enhance staff retention and Expertise in upselling strategies, fostering a positive work environment that drives outstanding service and successful learning outcomes.
Overview
2
2
years of professional experience
Work History
Lead Server Trainer
Hemingways Tavern
06.2024 - Current
- Increased staff retention through effective communication and fostering a positive work environment.
- Maintained up-to-date knowledge on industry trends and best practices in order to continually update training methods.
- Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Well acquainted with Toast POS systems to ensure precise and correct menu knowledge for myself and while training new employees.
Employee Relations/Recruiter
Long Dogger Eateries
02.2023 - 02.2024
- Coordinated schedules to meet with new hires at each concept to explain perks and benefits the company has to offer.
- Managed requisitions in a timely manner to meet staffing needs.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Built strong relationships with hiring managers to understand departmental needs and identify ideal candidates.
- Collaborated with HR team and marketing to host events for employees and the community.
- Advocated for staff members, helping to identify and resolve conflicts.
Skills
- Strong multitasking
- Exceptional leadership
- Team motivation
- Food preparation
- Food presentation
- Upselling strategies
- Allergy awareness
- Wine pairing
- Menu memorization
Timeline
Lead Server Trainer
Hemingways Tavern
06.2024 - Current
Employee Relations/Recruiter
Long Dogger Eateries
02.2023 - 02.2024