Dynamic Cashier Team Lead at Mei Wei Asian Bistro, adept in cash handling and employee training. Enhanced customer satisfaction through effective conflict resolution and streamlined register operations. Cultivated strong team relationships, resulting in improved onboarding efficiency and a more collaborative work environment. Committed to maintaining high standards of service and operational excellence.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Mei Wei Asian Bistro/ Fluffy Fluffy
Huntsville, AL
08.2022 - Current
Managed cash handling procedures, ensuring compliance with company guidelines and security measures.
Assisted customers with inquiries, resolving issues to enhance their shopping experience.
Trained new cashiers on register systems and company policies for smooth operations.
Assisted cashiers with resolving customer complaints and inquiries.
Performed daily opening and closing procedures for the register area.
Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Answered customer questions and provided store information.
Developed strong working relationships with team members to foster collaboration.
Processed refunds and exchanges according to company policy.