Deja Felder
North Charleston,SC
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
9
9
years of professional experience
Work History
Dispatcher
Crothall Healthcare Environmental Services
04.2021 - 04.2026
- Trained new staff on dispatch procedures and system navigation for improved accuracy.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Production Worker
Wabco
01.2021 - 04.2021
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
Material Handler
NGROUP PERFORMANCE PARTNERS
09.2020 - 02.2021
- Packed items into appropriate containers for shipment.
Customer Service Representative
Blue Water Gas Station
02.2020 - 04.2020
- Offered advice and assistance to customers, paying attention to special needs or wants.
Painter's Helper
Mahle Behr
10.2017 - 06.2018
- Operated paint application tools, maintaining consistent results across various projects.
- Collaborated with lead painters to enhance workflow efficiency and project timelines.
- Conducted regular equipment maintenance, minimizing downtime and ensuring safety compliance.
- Assisted in preparing surfaces for painting, ensuring optimal adhesion and finish quality.
Operations Manager
Crothall Healthcare Environmental Services
04.2026 - Current
- Streamlined operations by implementing process improvements, enhancing efficiency across healthcare service delivery.
- Led cross-functional teams to optimize resource allocation and ensure compliance with health regulations.
- Developed and maintained operational metrics to monitor performance and drive continuous improvement initiatives.
- Mentored staff on best practices in operations management, fostering a culture of accountability and excellence.
- Collaborated with senior leadership to align operational strategies with organizational goals and objectives.
Education
High School Diploma -
Burke High School
Charleston, SC06.2016
Skills
- Verifying coverage
- Updating logs
- Service Planning
- Service Coordination
- Prioritizing Calls
- Painting
- Multitasking Abilities
- Data Entry
- Good Telephone Etiquette
Timeline
Operations Manager
Crothall Healthcare Environmental Services
04.2026 - Current
Dispatcher
Crothall Healthcare Environmental Services
04.2021 - 04.2026
Production Worker
Wabco
01.2021 - 04.2021
Material Handler
NGROUP PERFORMANCE PARTNERS
09.2020 - 02.2021
Customer Service Representative
Blue Water Gas Station
02.2020 - 04.2020
Painter's Helper
Mahle Behr
10.2017 - 06.2018
High School Diploma -
Burke High School