Seeking to begin my professional journey in pharmacy with the goal of developing expertise in medication handling, prescription support, and patient care Committed to learning industry standards, maintaining accuracy, and contributing to a positive healthcare environment
Deja Fletcher
Lithia,FL
Summary
Reliable and detail-oriented customer service professional with experience in fast-paced retail and food service environments. Skilled in handling transactions accurately, maintaining organization, and delivering high-quality customer service. Recognized for strong communication, teamwork, and the ability to multitask efficiently under pressure.
Overview
5
5
years of professional experience
Work History
Sales Leader
WildFork Foods
03.2024 - Current
- Analyzed customer feedback to refine product offerings and services.
- Collaborated with team members to achieve store goals and improve overall customer satisfaction ratings.
- Organized merchandise displays, ensuring products were neatly presented and easily accessible to shoppers.
- Monitored inventory levels, assisting in restocking efforts to maintain optimal product availability on the sales floor.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Crew Member
Fishhawk Bagels
07.2023 - 12.2023
- Prepared and served food to customers, ensuring high-quality standards and presentation.
- Assisted in maintaining cleanliness and organization of workspace, adhering to health and safety regulations.
- Collaborated with team members to streamline service processes, enhancing overall customer experience.
- Trained new crew members on proper food preparation techniques and customer service protocols.
Team Lead
Chick-fil-A
07.2021 - 06.2023
- Trained and mentored team members on operational procedures and customer service standards.
- Collaborated with management on strategic initiatives to improve operational effectiveness across the team.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Education
Biology
University of South Florida
Tampa, FL03-2028
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
- Flexible schedule
- Basic math
- Verbal and written communication
Interests
Timeline
Sales Leader
WildFork Foods
03.2024 - Current
Crew Member
Fishhawk Bagels
07.2023 - 12.2023
Team Lead
Chick-fil-A
07.2021 - 06.2023
Biology
University of South Florida