Summary
Overview
Work History
Education
Skills
Timeline
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Deja Johnson

Homeland,CA

Summary

For the last 3 years I have been a Lead Budtender with relevant background in cannabis retail and product knowledge. Strong customer service skills, coupled with ability to educate patrons on proper use of products. Demonstrated leadership by effectively managing team members, ensuring compliance with industry regulations, and contributing to increased sales growth.

Also a hardworking sales and service team member proficient in preparing, packaging and displaying flowers, concentrates and edibles. Successful at operating with speed and efficiency to meet demand in fast-paced environments. Good relationship-building, organizational and multitasking abilities.

Overview

6
6
years of professional experience

Work History

Lead Budtender

Kream Factory
San Bernardino, California
10.2023 - 06.2025
  • Guided customers through product selection and provided personalized recommendations.
  • Trained junior budtenders on product knowledge and customer service techniques.
  • Managed inventory levels and ensured accurate stock replenishment processes.
  • Assisted in creating engaging product displays to enhance customer experience.
  • Processed transactions efficiently using point-of-sale systems and cash handling.

Budtender

The Dino Lounge
San Bernardino
01.2019 - 09.2023
  • Provided exceptional customer service to enhance guest experiences.
  • Educated customers on cannabis products and their effects.
  • Conducted product demonstrations to inform and engage customers.
  • Operated point-of-sale system for accurate transaction processing.
  • Assisted in maintaining inventory and restocking shelves efficiently.
  • Collaborated with team members to create a welcoming environment.

Education

Rancho Verde High School
Moreno Valley, CA

Skills

  • Product knowledge
  • Point-of-sale operation
  • Customer relationship management
  • Inventory management
  • Merchandising strategies
  • Customer education
  • Customer engagement
  • Attention to detail
  • Time management
  • Team leadership
  • Effective communication
  • Strong work ethic

Timeline

Lead Budtender

Kream Factory
10.2023 - 06.2025

Budtender

The Dino Lounge
01.2019 - 09.2023

Rancho Verde High School
Deja Johnson