Delaney Amsden
Dunbarton Center
Summary
Dedicated crew member with a strong focus on customer service, teamwork, and maintaining a clean workspace. Proven ability to multitask effectively in fast-paced environments while ensuring customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Wrap City LLC
Concord, NH
01.2025 - Current
- Prepared and assembled food orders accurately and efficiently.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Collaborated with team members to streamline workflow and enhance service speed.
- Operated kitchen equipment safely while adhering to operational guidelines and safety protocols.
- Assisted in inventory management by restocking supplies as needed to support daily operations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Crew Member
Tropical Smoothie
Concord, NH
05.2023 - 04.2024
- Trained new crew members on operational procedures and customer engagement techniques.
- Adapted quickly to changing menu items, demonstrating flexibility in a fast-paced environment.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Ice Cream Server
Johnsons
Northwood, NH
06.2023 - 09.2023
- Provided exceptional customer service by engaging with patrons and addressing inquiries.
- Operated ice cream machines and maintained cleanliness to ensure optimal product quality.
- Assisted in inventory management, tracking supplies, and restocking as needed.
- Collaborated with team members to create a positive, efficient work environment during peak hours.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Education
High School Diploma - Business Administration
Southern New Hampshire University
Hooksett, NH04.2029
High School Diploma -
Bow High School
Bow, NH06.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Problem-solving
- Cleaning
- Customer engagement
- Self-discipline
- Basic math
- Food preparation
- Store opening and closing
- Valid Driver's license
- Menu memorization
Certification
First Aid - Red Cross
Languages
English
Full Professional
Interests
- Dancing
- Gym Workouts
Timeline
Crew Member
Wrap City LLC
01.2025 - Current
Ice Cream Server
Johnsons
06.2023 - 09.2023
Crew Member
Tropical Smoothie
05.2023 - 04.2024
High School Diploma - Business Administration
Southern New Hampshire University
High School Diploma -
Bow High School