Summary
Overview
Work History
Education
Skills
Timeline
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DELANEY RYAN

Orland Park,IL

Summary

Hardworking service worker offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.

Overview

3
3
years of professional experience

Work History

Hostess

Francesca’s Vicinato
Palos Park, IL
06.2021 - 08.2021
  • Took online orders and to-go orders over phone along with payment processes
  • Restocked and maintained clean hostess stand
  • Established communication between servers, managers, and other hostess to ensure satisfaction of each guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating

Golf Course Attendant

Olympia Fields Country Club
Olympia Fields, IL
05.2022 - 08.2023
  • Responsible for attending to course and club house needs on various occasions
  • Trained in different roles at golf course to help team deliver first-rate support to guests.
  • Handled clerical and cashier work inside clubhouse to assist over 200 players.
  • Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.

Bartender/Beverage Cart Attendant

Indian Lake Hills
Indian Lake , MI
05.2023 - 08.2023
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.

Server

Mandrake Rooftop
Columbus, OH
01.2024 - 06.2024
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

Bachelors - Dental Hygiene

The Ohio State University
05.2025

Skills

  • Guest Engagement
  • Upselling
  • Restaurant Operations
  • Customer service expertise
  • Point of sale systems
  • Detail Oriented
  • Problem-solving abilities
  • Team building

Timeline

Server

Mandrake Rooftop
01.2024 - 06.2024

Bartender/Beverage Cart Attendant

Indian Lake Hills
05.2023 - 08.2023

Golf Course Attendant

Olympia Fields Country Club
05.2022 - 08.2023

Hostess

Francesca’s Vicinato
06.2021 - 08.2021

Bachelors - Dental Hygiene

The Ohio State University

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DELANEY RYAN