Delilah Cardoza
Yuma,AZ
Summary
Skilled Medical Assistant with a proven track record at Yuma County Public Health, adept in patient care and aseptic technique. Demonstrated ability to maintain compassionate relationships while ensuring efficient patient services coordination. Excelled in a team-oriented environment, enhancing patient satisfaction and streamlining clinical operations. Renowned for adaptability and proficient medical terminology knowledge.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Yuma County Public Health (Externship)
Yuma, AZ
08.2024 - 12.2024
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Incorporated outside records into charts and EHR.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Scheduled appointments for patients via phone and in person.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
Call Center Representative
Convey Health
Yuma, AZ
10.2017 - 12.2018
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained strong call control and quickly worked through scripts to address problems.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Education
Associate of Applied Science - Certified Medical Assistant
Arizona Western College
Yuma, AZ12-2024
Skills
- Check-in coordination
- Compassionate Patient Care
- Patient Services Coordination
- Intake control
- Blood Collection Proficiency
- Aseptic Technique Proficiency
- Clinical applications
- Compassionate caregiver
- Vital sign monitoring
- EKG set up and monitoring
- Medical terminology knowledge
- Appointment reminders
- Vital signs monitoring
- Reliable team player
- Adaptable
Certification
- NHA Certification #L2H2G7S9 EXP. 12/09/2026
- American Heart Association BLS Certification EXP. 04/2026
References
References available upon request.
Timeline
Medical Assistant
Yuma County Public Health (Externship)
08.2024 - 12.2024
Call Center Representative
Convey Health
10.2017 - 12.2018
- NHA Certification #L2H2G7S9 EXP. 12/09/2026
- American Heart Association BLS Certification EXP. 04/2026
Associate of Applied Science - Certified Medical Assistant
Arizona Western College
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