Summary
Overview
Work History
Education
Skills
Timeline
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Delilah Penrose

North Chesterfield,Virginia

Summary

I am currently a student at Strayer University working in Arts in Accounting. I've worked in customer service and thrive in interacting with customers and working in a face paced environment. I'm a highly-motivated employee with a desire to tackle new challenges. I posses a strong work ethic, adaptability, and am a fast learner. I'm detail oriented and strive to complete task as thoroughly and efficiently as possible.

Overview

3
3
years of professional experience

Work History

Server

Stonehenge Country Club
North Chesterfield, Virginia
01.2022 - 07.2024
  • Personally greeting all guest, building member rapport
  • Checked in with guest throughout meal service, replenishing drinks and catering to request
  • Cleaning and sanitizing surfaces
  • Practicing serving skills like caring trays, learning POS system, menu memorization, and memorizing event details
  • Prioritizing completing closing and opening duties quickly and thoroughly
  • Juggling multiple task in a dynamic environment
  • Memorizing weekly specials and menu changing to execute suggestive selling

Salesperson

Spirit Halloween Store
North Chesterfield, VA
10.2021 - 11.2021
  • Helped customers locate items
  • Monitoring inventory and re-stocking shelves
  • Creating organized displays to attract customers
  • Resolved customer complaints promptly and efficiently

Education

High School Diploma -

James River High School
Midlothian, VA
06-2022

Some College (No Degree) - General Studies

Brightpoint Community College
North Chesterfield, VA

Some College (No Degree) - Arts in Accounting

Strayer University
North Chesterfield, VA

Skills

  • Exceptional customer service and rapport
  • Supply restocking
  • High-volume dining
  • Strong work ethic
  • Guest Relations Management
  • Price and menu memorization

Timeline

Server

Stonehenge Country Club
01.2022 - 07.2024

Salesperson

Spirit Halloween Store
10.2021 - 11.2021

High School Diploma -

James River High School

Some College (No Degree) - General Studies

Brightpoint Community College

Some College (No Degree) - Arts in Accounting

Strayer University

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Delilah Penrose