Della Halloran
Charlotte,MI
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
3
3
years of professional experience
Work History
Receptionist
Mid Michigan Recovery Services
Lansing, MI
06.2024 - Current
- Greeted customers, answered general questions and directed to appropriate locations.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
CNA
Holt Senior Care & Rehab Center
Holt , Michigan
11.2023 - 06.2024
- Answered patient call signals and signal lights to determine patients' needs.
- Reported changes in patient conditions to registered nurse or physician.
- Documented patient care services by charting in designated areas.
CNA
MediLodge of Lansing
Lansing , MI
08.2022 - 11.2023
- Answered patient call signals and signal lights to determine patients' needs.
- Reported changes in patient conditions to registered nurse or physician.
- Documented patient care services by charting in designated areas.
- Supported non-ambulatory residents in range of motion exercises.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Documented activities and recorded information in EMR system.
Education
Training Program - Human Resources Management
Lansing Community College
Lansing, MI02-2026
91B10 Combat Medic - EMT
AMED Center And Schools
San Antonio, TX02-2000
Skills
- Scheduling
- Verbal and written communication
- Phone etiquette
- Office administration
- Reception desk management
- Multi-line telephone operation
- Customer and client relations
- Data entry
- Document management
- Multitasking and prioritization
- Positive and professional
- Supply management
Timeline
Receptionist
Mid Michigan Recovery Services
06.2024 - Current
CNA
Holt Senior Care & Rehab Center
11.2023 - 06.2024
CNA
MediLodge of Lansing
08.2022 - 11.2023
Training Program - Human Resources Management
Lansing Community College
91B10 Combat Medic - EMT
AMED Center And Schools