Demi McCants
Summerville,SC
Summary
Well-rounded professional committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
Charleston , SC
07.2024 - Current
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Assisted other departments when needed to maintain efficient operations.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained cleanliness standards throughout the store area.
Assistant
Cacao Beauty
Charleston , SC
01.2021 - 09.2023
- Monitored office services mailbox for business support needs and requests.
- Reviewed and approved vendor invoices.
- Assisted in the development of new policies and procedures to improve operational efficiency.
- Answered incoming calls and directed them to appropriate personnel or departments.
- Entered data into databases accurately and efficiently.
- Greeted guests and vendors to assist in navigating space.
- Maintained front desk to provide positive first impression.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Stocked inventory and ordered office and kitchen supplies.
Education
Summerville High School
Summerville, SCSkills
- Customer service
- Data entry
- Project management
- Office administration
- Problem solving
- Time management
- Teamwork skills
Timeline
Guest Advocate
Target
07.2024 - Current
Assistant
Cacao Beauty
01.2021 - 09.2023
Summerville High School