Open To Work
Denise Cedre
Stony Point,NY
Work Preference
Summary
Dedicated administrative assistant with extensive experience in appointment scheduling, insurance processing, and customer relationship management. Known for problem-solving abilities and a commitment to maintaining accurate records while ensuring positive client interactions.
Overview
1
1
Language
1
1
Certification
15
15
years of professional experience
Work History
Office Administrative Assistant
WOMEN'S HEALTH MIDWIFERY CARE PLLC, MIRONA MANDEL
Haverstraw, NY
02.2026 - Current
- Managed appointment scheduling for clients in a busy midwifery practice.
- Assisted with patient intake processes and maintained confidential records.
- Answered phone calls and responded to inquiries with professionalism.
- Organized patient files and documentation for easy access and retrieval.
- Coordinated office supplies and ensured inventory levels were adequate.
- Supported billing processes by preparing and submitting claims to insurance companies.
Administrative Assistant
Matt Staropoli State Farm Agency
Garnerville, New York
05.2023 - 11.2025
- Coordinated appointments and meetings for agency staff and clients, ensuring optimal scheduling and client service.
- Managed client communications and inquiries efficiently and professionally.
- Processed incoming mail, emails, and phone calls to prioritize tasks effectively.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Welcomed visitors at reception, providing a warm and professional first impression. and provided general information about the company.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Processed invoices for payment using accounting software applications, facilitating timely transactions.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Customer Service/Insurance Claims Specialist
New City Funding Corp.
Stony Point, New York
03.2011 - 05.2023
- Assisted customers in filing new insurance claims and provided status updates on existing ones.
- Resolved customer inquiries regarding claim status and provided updates promptly.
- Reviewed insurance claims for compliance with company policies and regulations.
- Communicated with clients to gather necessary documentation for claim processing.
- Processed requests for additional documentation from customers in a timely manner.
- Provided guidance to customers regarding their rights and obligations under the insurance policies.
Education
High School Diploma -
North Rockland High School
Thiells, NY06-1984
Skills
- Appointment scheduling
- Patient intake
- Record management
- Insurance processing
- Billing and invoicing
- Invoice processing
- Data entry
- Document preparation
- Office supply coordination
- Client relationship management
- Problem solving
- Effective communication
- Professionalism
Languages
Spanish
Professional
Certification
- Notary Public State of New York County of Rockland
Timeline
Office Administrative Assistant
WOMEN'S HEALTH MIDWIFERY CARE PLLC, MIRONA MANDEL
02.2026 - Current
Administrative Assistant
Matt Staropoli State Farm Agency
05.2023 - 11.2025
Customer Service/Insurance Claims Specialist
New City Funding Corp.
03.2011 - 05.2023
High School Diploma -
North Rockland High School