
Dynamic Department Supervisor at Home Depot with a proven track record in driving sales performance and optimizing operations. Expert in financial management and staff supervision, leveraging strong leadership and problem-solving skills to enhance customer engagement and operational efficiency. Committed to coaching teams for exceptional service and growth.
Managed all front-end operations, overseeing a team of cashiers and lot associates. Responsible for comprehensive financial management, including daily reconciliation, cash handling, and secure deposit procedures. Optimized associate schedules to ensure adequate coverage and maximize operational efficiency. Drove sales performance by coaching associates on best practices and ensuring exceptional customer service.
Customer service
Workplace safety
Problem resolution
Problem-solving
Time management
Leadership skills
Staff supervision
Inventory management
Interactive communication skills
POS systems operations
Sales strategies
Growth planning
Process and procedure development
Scheduling expertise
Customer engagement
Coaching and mentoring
Operations
Training and mentoring