Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Eardman

Hobart,OK

Summary

Highly motivated and committed individual with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

7
7
years of professional experience

Work History

Receptionist

Elkview Physician Group
09.2023 - Current
  • Helped patients complete necessary medical forms and documentation.
  • Supported office staff and operational requirements with administrative tasks.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.

Correctional Security Officer III

Oklahoma State Reformatory
07.2019 - 04.2023
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Examined doors, windows and gates to verify security.

Surveillance Officer

Newcastle Casino
09.2018 - 07.2019
  • Monitored guests for signs of suspicious or criminal activity.
  • Reviewed CCTV to maintain awareness of activity in all facility areas.
  • Operated surveillance equipment, video recorders and computers to monitor activities within facility.
  • Researched cheating methods and advantage play systems to quickly identify illegal activity.
  • Updated daily logs and produced reports outlining surveillance activities.
  • Identified and documented unauthorized actions by employees.

Facility Service Associate

Riverwind Casino
06.2018 - 09.2018
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Education

No Degree - CNA/HHA

Moore Norman Technology Center
Moore, OK
07-2011

High School Diploma -

Pauls Valley High School
Pauls Valley, OK
05-2008

Skills

  • Scheduling
  • Data inputting
  • Business correspondence
  • Reception desk management
  • Professional demeanor
  • Security awareness
  • Documentation and reporting
  • Information protection
  • Multitasking and prioritization
  • Customer and client relations
  • Phone etiquette

Timeline

Receptionist

Elkview Physician Group
09.2023 - Current

Correctional Security Officer III

Oklahoma State Reformatory
07.2019 - 04.2023

Surveillance Officer

Newcastle Casino
09.2018 - 07.2019

Facility Service Associate

Riverwind Casino
06.2018 - 09.2018

No Degree - CNA/HHA

Moore Norman Technology Center

High School Diploma -

Pauls Valley High School

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